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Lighting Tiers

Lighting tiers define the level of asset management, map visibility, luminaire control, fault handling, monitoring, analytics, and support included for lighting operations.

Basic

Choose this when:

You need lighting inventory, GIS visibility, preset control, manual fault reporting, and standard reporting.

Advanced

Choose this when:

You need automated device monitoring, automatic fault reporting, alarm handling, work orders, and energy analytics.

Pro

Choose this when:

You need adaptive lighting, advanced dimming, multi-utility asset management, advanced reports, and enhanced SLA coverage.

What Each Tier Adds

Basic

  • Asset inventory and GIS map
  • Asset history
  • Preset luminaire control
  • Manual fault reporting
  • Standard reports
  • Standard support

Advanced

Everything in Basic, plus:

  • Automatic fault reporting
  • Automated device monitoring
  • Alarm management
  • Work-order management
  • Energy consumption analytics
  • Individual luminaire control
  • Standard dimming profiles
  • Optional SLA

Pro

Everything in Basic and Advanced, plus:

  • Advanced reports
  • Advanced dimming profiles
  • Adaptive or sensor-driven lighting
  • Multi-utility asset management
  • Enhanced SLA

Key difference: Basic focuses on inventory and preset control, Advanced adds automated operations, and Pro adds adaptive lighting plus broader asset management.

Capability Matrix

Capability groupBasicAdvancedPro
Asset managementLighting asset inventory, GIS map, and asset history.Basic asset management plus operational workflows.Multi-utility asset management.
Monitoring and faultsManual fault reporting.Automatic fault reporting and automated device monitoring.Advanced capabilities with enhanced SLA coverage.
Alarms and work ordersNot included.Alarm management and work-order management.Advanced capabilities.
ControlPreset luminaire control.Individual luminaire control and standard dimming profiles.Advanced dimming profiles and adaptive or sensor-driven lighting.
Analytics and reportsStandard reports.Energy consumption analytics and standard reports.Advanced reports.
Support and SLAStandard support.Standard support with optional SLA.Enhanced SLA.